Autoresponders

Every rental enquiry answered, even at 9pm on a Sunday.

Ready-made email and SMS autoresponders reply the moment something happens on a rental listing, so prospective tenants hear from you straight away.

Autoresponder settings for a listing in MantisProperty PM

Autoresponders: included in MantisProperty PM for $245 a month inc GST, with a master user plus 10 additional users, the Mantis PM app and a free 14 day trial.

Ready to customise and switch on

Set up per listing, by email, by SMS, or both.

Alongside the customisable workflow automations, a set of popular autoresponders is already configured. Each one is set up per listing, and each can be sent by email, by SMS, or both. Switch on only the ones you want.

What they cover

The moments that need a reply straight away.

  • New enquiry: send the listing link, the next inspection times and the tenancy application link before you call back
  • Inspection attendee: thank everyone who came and send the application link while the property is fresh in their mind
  • Price change: tell everyone who enquired or inspected when the rent changes
  • New inspection time: invite people who missed the first inspection to the next one
  • Cancelled or changed inspection: so nobody turns up to a locked door
  • Leased: let everyone who enquired or inspected know, and point them to your other rentals

Your words, your branding

Written once, filled in automatically.

  • Email autoresponders use the same drag and drop editor as your email campaigns, with templates, attachments and a test send
  • Merge tags such as the contact's name, the listing link, rent, next inspection and tenancy application link are filled in for you
  • Sent from the listing's property manager or from your agency
  • Contacts who have unsubscribed, bounced or opted out of SMS are skipped automatically
Pricing

One plan, everything included.

Prices in AUD inc GST. A master user plus 10 additional users, $0 setup and no lock-in contract.

MantisProperty PM $245 /month Everything in Basic plus condition reports, applications, leases, maintenance, trust accounting and the Mantis PM app.
Switching is free this month

We bring your rent roll across

We import your contacts and listings, clean up duplicates, set up your templates and train your team. Our onboarding service is normally $1,160, but it is free of charge when you sign up by 30 November 2026.

How onboarding works
Questions

Common questions

Can I change what each autoresponder says?

Yes. Email autoresponders use the same drag and drop editor as your email campaigns, and each one can be sent by email, SMS or both.

Will an autoresponder send the tenancy application link?

Yes. The new enquiry and inspection attendee autoresponders can include the tenancy application link, filled in for each listing.

Do unsubscribed contacts still get them?

No. Contacts who have unsubscribed, bounced or opted out of SMS are skipped automatically.

Try MantisProperty PM free for 14 days, with the Mantis PM app.

No credit card. No setup fee. Book a free Zoom walkthrough once you're in.

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