Maintenance and tradespeople

Every maintenance job, from request to paid.

Tenants lodge requests with photos or videos, you send the job to the right tradesperson, owners approve quotes online and every request is tracked in one place until it is done.

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Maintenance requests sorted by status in the Mantis PM app, with an urgent job flagged

Maintenance and tradespeople: included in MantisProperty PM for $245 a month inc GST, with a master user plus 10 additional users, the Mantis PM app and a free 14 day trial.

Requests that arrive complete

No more chasing details by phone and email.

Tenants lodge maintenance requests through their portal, with photos or videos
Your team can log a request too, in the CRM or on the spot in the Mantis PM app
Urgent jobs flagged, with a push notification to the property manager
Requests sorted from new through assigned, quote and scheduled to completed

Tradespeople, quotes and work orders

Keep your preferred suppliers in one directory.

Your own tradespeople directory, so you can choose who to send each job to
Send work orders or quote requests straight from the request
Owners review and approve quotes online
Track each supplier's jobs and bills, and pay supplier bills from trust

Nothing tracked by hand

Every request in one place, with its history.

Status, notes and photos updated from the office or from the app
Landlords and tenants see the progress in their portals
A maintenance request trigger for your workflows
Smoke alarm and pool compliance expiry dates tracked with each tenancy

Pricing

One plan, everything included.

Prices in AUD inc GST. A master user plus 10 additional users, $0 setup and no lock-in contract.

MantisProperty PM $245 /month Everything in Basic plus condition reports, applications, leases, maintenance, trust accounting and the Mantis PM app.

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Switching is free this month

We bring your rent roll across

We import your contacts and listings, clean up duplicates, set up your templates and train your team. Our onboarding service is normally $1,160, but it is free of charge when you sign up by 30 November 2026.

How onboarding works

Questions

Common questions

How do tenants report maintenance?

Through their tenant portal, with photos or videos. Your team can also log a request in the CRM or on site in the Mantis PM app.

Can owners approve quotes online?

Yes. Send a quote request to a tradesperson from the request, and the owner reviews and approves the quote online.

Can I pay tradespeople from trust?

Yes. Supplier bills are tracked against each job and can be paid from trust.

Keep exploring

Landlord and tenant portals Mantis PM app Trust accounting All features

Try MantisProperty PM free for 14 days, with the Mantis PM app.

No credit card. No setup fee. Book a free Zoom walkthrough once you're in.

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